FAQs

How do I redeem a gift certificate?

Gift certificates can be entered during checkout as a discount code.  Once your order is placed, if you have any remaining balance on your gift certificate, we'll provide you with a new gift certificate code for the remaining balance.

How are your items shipped?

We currently use USPS Standard and Priority Mail.  We have found these rates to be the least expensive, the quickest to ship, and very reliable.

Can I use more than one coupon code at a time?

No. Only one coupon code may be redeemed at checkout.

Do you offer wholesale prices?

Yes. If you meet certain criteria (e.g., you are an authorized retailer, minimum purchase requirements).  Find more details on our Wholesale Services page.

Why should I buy handcrafted soap when I can go to the store and pick up a cheap bar?

Hmmm…let’s count the reasons:

1 – Most commercial “soap” companies remove the natural glycerin from their bars. Glycerin is a natural emollient that is gentle on sensitive skin by creating a rich, mild lather that nourishes and softens skin. Glycerin is more valuable than the soap itself, so commercial companies sell this byproduct of soap to make more profit – usually at your skin’s expense.

2 – Many commercial “soap” companies use synthetic surfactants, such as sodium lauryl sulfate, to cheaply imitate the natural lather of real soaps. Moreover, many of these man-made surfactants contain petroleum byproducts from refining oil into fuel. Fossil fuels and the multitude of chemicals derived from them are not sustainable. Contrarily, natural plant and nut based oils come from sustainable and renewable sources making them more desirable to those who are committed to environmental stewardship.

3 – Some of the most expensive and luxurious cosmetics contain emollients that are naturally found in handcrafted soaps. Remember point #1? Glycerin is naturally found in handcrafted soaps, yet big companies remove this valuable emollient to sell back to you as a premium additive in other cosmetics (lotion, lip balms, makeup, etc.). They essentially charge you double because you pay good money for “soap” that leaves your skin so dry and irritated that you are forced to purchase their lotions and cosmetics to compensate for issues that the “soap” created in the first place. Handcrafted soap will allow your skin to begin healing without all the other cosmetics to compensate – potentially saving you money in the long run.

4 – Our handcrafted soaps afford you the opportunity to choose what’s best for you. We don’t hide behind patents and proprietary blends that leave you in the dark about ingredients. All of our ingredients are on the label. There’s nothing on the label that you can’t pronounce or find necessary to the process of making a quality bar of soap. The oils, butters, and waxes we use have beneficial properties, pleasant scents, and a long history of human use. All of our products are handcrafted 100% the natural way!

Do you ship internationally?

Yes. Please contact us using our Contact Us page and tell us what items you want to order, along with your mailing address and email address, and we’ll send you an invoice with the total via PayPal.

What’s the difference between fragrance oils and essential oils?

Essential Oils are derived directly from plants, herbs, spices, fruits, and flower material. The oils are produced by pressing the material or by a steam distilled process which releases the natural, fragrant, and therapeutic oils. It takes a lot of plant material to create a small amount of essential oil – hence the cost. Plant materials used to make essential oils have healing properties and are beneficial when added to skin care products. Essential oils are also responsible for the fresh, clean scents in our soaps.

Fragrance Oils are simply man-made chemical compounds. The one advantage that fragrance oils have over essential oils is the wide array of scents that are available. The chemical compounds can mimic scents that would be impossible to duplicate with essential oils, such as Bubble gum or Banana.

** NOTE ** All of the fragrance oils we use are phthalate free!

Why does the weight fluctuate from bar to bar?

The beauty of handcrafted soaps is that each product is unique (including your bar)! All bars are cut by hand – lending to often imperfect portions. We do our best to ensure every bar weighs between 4.4 and 4.6 ounces. In the long run, it all evens out!